Privacy Policy
Last updated: April 2026
This Privacy Policy explains how SAS VYRT Creative, operating under the brand name Kate Vera Creative (hereinafter "the Company", "we", "us", "our"), collects, uses, stores and protects your personal data when you visit our website (www.kateveracreative.com), purchase our courses, subscribe to our newsletter, or interact with our content in any way.
We are committed to protecting your personal data in full compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable French data protection law.
Please read this policy carefully. If you have any questions, you can contact us at any time at [email protected].
1. Who We Are
Legal entity: SAS VYRT Creative
Brand name: Kate Vera Creative
Website: www.kateveracreative.com
Country of incorporation: France
Contact: [email protected]
As the operator of this website and the seller of our courses and digital products, SAS VYRT Creative is the Data Controller responsible for your personal data.
2. What Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
Identity and contact data
- First name and last name
- Email address
- Country of residence (inferred from purchase or signup)
- Home or company address
- VAT number
Payment data
- Payment data is processed exclusively by our payment processor, Stripe. We do not store your card number, bank details, or any sensitive financial information on our systems.
Technical and behavioral data
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent on site, links clicked
- Course progress and lesson completion (via Kajabi)
- Email open rates and click-through behavior (via Kajabi)
Marketing and advertising data
- Your preferences for receiving marketing communications
- Behavioral data collected via the Meta Pixel (Facebook/Instagram advertising tracking)
- Behavioral data collected via Google Analytics and Google Ads tracking
3. How We Collect Your Data
We collect your personal data through the following means:
- When you purchase a course or digital product through our website
- When you subscribe to our newsletter or download a free resource
- When you register for a webinar or free event
- When you visit our website (automatically, via cookies and tracking technologies)
- When you interact with our social media content on Instagram, YouTube, or other platforms
- When you contact us directly by email or through a contact form
4. How We Use Your Data
We use your personal data for the following purposes:
- To deliver the courses and digital products you have purchased and manage your account access
- To send you transactional emails related to your purchase, account, or access
- To send you marketing and promotional communications, where you have given your consent
- To run targeted advertising campaigns on Meta (Facebook and Instagram) and Google, using your data to build custom and lookalike audiences
- To track website performance and user behavior in order to improve our content and services
- To process payments and manage billing, including payment plan instalments
- To comply with our legal and accounting obligations under French law
- To respond to your enquiries, complaints, or refund requests
5. Legal Basis for Processing
Under the GDPR, we process your personal data on the following legal bases:
- Contract performance: processing necessary to deliver your purchase and provide the services you have requested
- Consent: for marketing emails, non-essential cookies, and advertising tracking (Meta Pixel, Google Analytics). You may withdraw your consent at any time.
- Legitimate interests: to improve our website and courses, prevent fraud, and communicate with existing students, where these interests are not overridden by your rights
- Legal obligation: where required by French law, including accounting and tax obligations (10-year retention requirement under French commercial law)
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device when you visit our site.
We use the following types of cookies:
- Essential cookies: strictly necessary for the website and course platform to function. Cannot be disabled.
- Analytics cookies: help us understand how visitors interact with the site (Google Analytics). These are only placed with your consent.
- Advertising cookies: used to deliver personalised ads and measure campaign performance. This includes the Meta Pixel (Facebook/Instagram) and Google Ads tracking tags. These are only placed with your consent.
When you first visit our website, you will be presented with a cookie banner allowing you to accept or refuse non-essential cookies. You can update your preferences at any time via the cookie settings link in the footer of our website, or through your browser settings.
Please note that refusing certain cookies may limit some features of the website.
7. Third Parties We Share Data With
We share your data only with trusted third-party service providers who are necessary for the operation of our business. We do not sell your personal data to any third party.
Our current third-party processors include:
- Kajabi LLC (USA) — course platform, email delivery, and student management. Data transfer covered by Standard Contractual Clauses (SCCs).
- Stripe Inc. (USA) — payment processing. Data transfer covered by Standard Contractual Clauses (SCCs).
- Meta Platforms Inc. (USA) — advertising via Facebook and Instagram, including the Meta Pixel for conversion tracking and audience building. Data transfer covered by Standard Contractual Clauses (SCCs).
- Google LLC (USA) — advertising via Google Ads and website analytics via Google Analytics. Data transfer covered by Standard Contractual Clauses (SCCs).
We may also disclose your personal data where required by law, regulation, or court order, or to protect our rights, property, or safety.
8. International Data Transfers
Some of our service providers are based outside the European Economic Area (EEA), including in the United States. When your personal data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
All transfers to US-based processors listed above are covered by Standard Contractual Clauses (SCCs) approved by the European Commission, which provide equivalent data protection guarantees.
9. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy. Specific retention periods are as follows:
- Customer and purchase data: 10 years, as required by French commercial and accounting law (Article L123-22 of the French Commercial Code)
- Marketing and newsletter data: until you unsubscribe or withdraw consent, after which your data is deleted within 30 days
- Website analytics data: up to 25 months (in line with CNIL guidelines)
- Cookie consent records: 13 months
Once the applicable retention period expires, your data is permanently deleted or anonymised.
10. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights:
- Right of access: request a copy of the personal data we hold about you
- Right to rectification: request correction of inaccurate or incomplete data
- Right to erasure (right to be forgotten): request deletion of your data, subject to our legal retention obligations
- Right to restriction of processing: request that we limit how we use your data in certain circumstances
- Right to data portability: receive your data in a structured, commonly used, machine-readable format
- Right to object: object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, contact us at: [email protected]. We will respond within 30 days. We may ask you to verify your identity before processing your request.
You will not be charged a fee to exercise your rights, unless your request is manifestly unfounded or excessive.
You also have the right to lodge a complaint with the French data protection authority:
CNIL (Commission Nationale de l'Informatique et des Libertes)
www.cnil.fr — 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These include:
- SSL/TLS encryption on all pages of our website
- Secure hosting of course content and student data via Kajabi
- Secure payment processing via Stripe (PCI-DSS compliant)
- Restricted access to personal data within our organisation
While we take all reasonable precautions, no method of data transmission or storage is 100% secure. In the event of a high-risk data breach, we will notify you and the CNIL within 72 hours, as required by the GDPR.
12. Children
Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from anyone under 16. If you believe we have inadvertently collected data from a minor, please contact us at [email protected] and we will delete it promptly.
13. Third-Party Links
Our website may contain links to third-party websites, social media platforms, or tools. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before sharing any personal data with them.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any updates will be published on this page with a revised date at the top. For significant changes, we will notify you by email or via a notice on our website.
Your continued use of our website or services after any update constitutes your acceptance of the revised policy.
15. Contact Us
For any questions, requests, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us at:
SAS VYRT Creative — Kate Vera Creative
Email: [email protected].
Website: www.kateveracreative.com
France