Terms & Conditions
Last updated: 19.06.2026
1. About these Terms
These Terms & Conditions ("Terms") govern your access to and use of the website at www.kateveracreative.com and all related courses, programs, memberships, community, downloadable materials, AI skills and tools, templates, live and recorded sessions, and other products and services (together, the "Service").
The Service is operated, and the products are sold, by SAS VYRT Creative, a société par actions simplifiée registered in France, share capital €5,000, registered office Marcellaz-Albanais (France), registered with the Trade and Companies Register of RCS Annecy under SIREN 994657641, intra-community VAT number FR56994657641 ("the Company", "we", "us", "our"). "Kate Vera Creative" / "kateveracreative" is a trading and social media name of SAS VYRT Creative. You can reach us at [email protected].
By accessing or using the Service, purchasing a product, or enrolling in a course, you ("you", "the Client", "User") agree to be bound by these Terms and by our Privacy Policy, which forms part of these Terms. If you do not agree, you must not access or use the Service. We may update these Terms from time to time as set out in Section 24.
These Terms do not modify, restrict or exclude any rights you may have under applicable consumer protection laws that cannot be so modified, restricted or excluded.
2. Definitions
"Courses" means the courses, programs, workshops and associated materials we offer. "Content" means all videos, text, images, templates, AI skills, prompts, workflows and other materials made available through the Service. "Bundle" means a single product that includes more than one Course. "User-Generated Content" means any material you post, submit or display through the Service.
3. Eligibility
You must be at least 18 years old to purchase or use the Service. If you are under 18, you may use the Service only with the prior consent of a parent or guardian. You agree that your use of the Service is at your own risk.
4. Our Service
The Service provides information, education and community for interior designers, architects and individuals interested in design tools and AI workflows. All Content is provided for general educational and informational purposes only. We provide the Courses with due care and skill based on our knowledge and experience. We educate, support and assist you, but we do not accept responsibility for the outcome of your efforts, during or after a Course. We make no warranty as to your personal or professional results. You are responsible for having the equipment, skills and time needed to follow the Courses, and for keeping track of schedules, emails and announcements.
The Service is not intended to be a substitute for professional advice from a qualified professional, and it is your responsibility to seek independent professional guidance as needed.
5. Permitted Use
You agree to use the Service lawfully and responsibly, and not to: use it for any unlawful purpose or to solicit unlawful activity; interfere with or disrupt the platforms, servers or networks connected to the Service; attempt to gain unauthorized access to any part of the Service; or use the Service or any Content for any commercial purpose or for the benefit of any third party except as expressly permitted in these Terms. Prohibited uses include copying, reproducing, republishing, uploading, transmitting, translating, reselling, sublicensing, distributing, or creating derivative works from any Content.
6. Accounts, Registration and Communications
To access the Service you must create an account and provide accurate, current and complete information. You are responsible for maintaining the confidentiality of your password and for all activity under your account. You agree not to hold more than one account, not to sell, transfer or assign your account, and not to create an account for anyone other than yourself. We may suspend or terminate your account if we believe the information you provided is false, inaccurate or misleading.
By enquiring, subscribing, contacting us, joining our community, downloading a free resource or registering for a Course, you consent to receive electronic communications from us. You may opt out at any time using the unsubscribe link in our emails or by emailing [email protected]. See our Privacy Policy for details.
7. Enrollment and Course Access
The content, timing and fees of our Courses may vary. By purchasing, you confirm you have satisfied yourself as to the product, its fees, content and requirements.
"Lifetime access" means access to the purchased Course for as long as the Course remains hosted and available on the Company's platform. While we intend to keep Content available indefinitely, we do not guarantee permanent availability. If a Course is discontinued or the platform changes, we will make reasonable efforts to notify you in advance and, where possible, provide an alternative means of access. We are not liable for loss arising from unavailability of the platform due to circumstances beyond our reasonable control, including outages, technical failures or third-party service disruptions.
Our products and services are designed to comply with applicable French legislation. Because the Service is accessed worldwide, we cannot be held responsible for whether the Content, methods or tools taught comply with the laws, professional rules or regulatory requirements of any other country. It is your responsibility to ensure that your use of the Service complies with the laws and professional obligations applicable to you in your own jurisdiction.
8. Pricing and Currency
Transactions are processed in EUR. Fees paid in another currency are subject to the prevailing exchange rate and any transfer fees. SAS VYRT Creative is subject to VAT. We may modify pricing or promotional offers at any time and may offer discounts, early-bird pricing or limited-time offers at our discretion. We may limit sales to any person, region or jurisdiction. We may modify or discontinue any part of the Service without notice and are not liable for any such change. Except where the No-Risk Test Guarantee in Section 10 applies, you remain responsible for the full purchase price of any product you order, regardless of whether you complete, use or access it.
9. Payments, Billing and Chargebacks
You agree to provide valid payment information and to pay all fees as specified at purchase. By submitting payment details, you authorize the Company and its payment processors (which include Stripe and PayPal) to charge your designated payment method for the agreed amount, including automatic charges for each installment of your payment plan. We do not store full payment card details; those are handled by our payment processors under their own terms.
The Company accepts no responsibility for card charges that are declined or fail due to connectivity issues or problems with your bank or card provider. If a charge fails, we may suspend the Service until payment is made.
If you believe a charge is incorrect, contact us first at [email protected] so we can resolve it. You agree not to initiate a chargeback or payment dispute without first attempting to resolve the matter with us. You are responsible for any fees we incur recovering payment on a chargeback. Fraudulent chargebacks, or chargebacks that contradict these Terms or our refund policy, may result in suspension or termination of your account and access, and we reserve the right to report suspected fraud.
Payment plans. If you choose to pay by installments, the plan you select at checkout is a fixed-term installment plan, over the number of months shown on the payment page at the time of purchase (for example, 3, 4 or 6 monthly installments), not a subscription. Because it is not a subscription, there is no cancellation option: it is a payment plan for a fixed-price Course, as clearly stated on the payment page and in these Terms, which you accept via the mandatory checkbox at checkout. Access to the Course content is granted immediately upon purchase, so the product is delivered and available for use from the outset. Under Article 1103 of the French Civil Code, a validly formed contract has the force of law between the parties: all remaining installments are a contractual obligation regardless of whether you continue to watch the Course. The Course does not expire; whenever you have more time, your content will be exactly where you left it. The only exception is the No-Risk Test Guarantee in Section 10, which applies during the first 14 days if you have completed only one lesson. After that window, reminders will be sent for any failed or missed installment, and if the situation is not resolved, access may be suspended and the outstanding balance may be transferred to a debt collection service or be subject to legal action.
10. Refund Policy
Right of withdrawal and digital content. For distance sales, you normally have a 14-day right of withdrawal under Article L221-18 of the French Consumer Code. Under Article L221-28, 13°, that right does not apply to digital content supplied without a tangible medium (such as online video trainings and downloadable files) once performance has begun with your prior express consent and your express waiver of the right of withdrawal. At checkout you give that express consent to access the content immediately and you expressly waive your right of withdrawal. Once access to the content has been granted on that basis, your purchase is final and the statutory 14-day withdrawal right no longer applies.
Our voluntary exception for Courses: the No-Risk Test Guarantee. Going beyond what the law requires, we let you test a Course before committing. This exception applies to Courses only. It does not apply to templates or other downloadable products (see below). One single rule applies to every Course purchase, including purchases made on promotion, on discount, on a payment plan, or as part of a Bundle:
You may request a full refund within 14 days of purchase, provided you have accessed and completed only one lesson.
To qualify, all of the following must be true:
- You purchased the Course through our official website;
- You have accessed and completed only one lesson and have not opened any additional lessons or supplementary materials;
- You have not downloaded any documents (PDF...) inside the course
- You submit your request by email to [email protected] within 14 days of purchase, stating the email address used to sign up and the name of the Course.
After the 14-day window, or once you have opened more than one lesson or any supplementary material, no refund is available, even if you have not watched any further content.
Bundles. Where Courses are purchased as a Bundle, the one-lesson limit applies to the Bundle as a whole, not to each Course within it. You may access and complete one lesson in total across the entire Bundle. Opening a second lesson in any Course included in the Bundle, or opening any supplementary material, ends eligibility for the guarantee on the entire Bundle.
How we process it. We verify your progress. Once all conditions are confirmed, we issue a full refund within 72 hours and revoke your access immediately. This is a voluntary commercial guarantee, not a legal obligation, and it does not limit any non-excludable rights you may have under applicable consumer law.
Payment plans. If you bought a Course on a payment plan, the No-Risk Test Guarantee above still applies during the first 14 days if you have completed only one lesson. After that window, the payment plan is binding and all installments remain due, as set out in Section 9.
Templates and downloadable products: no refund. Templates and standalone downloadable products (including workbooks, scenes, scripts and spreadsheets) cannot be tested by a single lesson. They are non-refundable once access has been granted, and the No-Risk Test Guarantee does not apply to them.
11. Intellectual Property and License
All Content is the intellectual property of SAS VYRT Creative and is protected by French and international copyright and other intellectual property laws. These Terms do not transfer any of our intellectual property rights to you. You are granted no right to our names, logos or trademarks. Any reference to third-party trademarks or intellectual property is by way of reference only.
Upon purchase or authorized access, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the applicable Content for your own personal and internal business use, for the period applicable to that product. Except as expressly permitted, you may not copy, reproduce, edit, modify, reverse engineer, redistribute, resell, sublicense or create derivative works from any Content, and you may not use any Content to build or offer a competing product, course or service.
Templates and free resources. Templates, forms and resources provided for download or in exchange for an email address are licensed for your own personal or internal business use under the same restrictions. You may fill them out for your authorized use. They may not be sold, redistributed or used to create competing offerings without our written consent.
We may monitor use of the Service to detect breaches of this Section, and may suspend or terminate access and report infringement where appropriate.
12. AI Tools and AI Output
The Service teaches the use of third-party artificial intelligence tools (including but not limited to ChatGPT and its image generation, Nano Banana, Midjourney, Magnific... and AI features within rendering software). We do not own, control, host or guarantee these tools. They may change, be discontinued, or produce inaccurate, incomplete, biased or unpredictable output. All AI output must be independently reviewed, verified and corrected by a qualified human before it is relied upon, acted upon, or presented to any client or third party. You are solely responsible for your use of any AI tool, for complying with that tool's own terms of service and licensing, and for meeting any professional, ethical, regulatory or legal obligation that applies to your work and your jurisdiction.
13. Renders and Visualizations Are Conceptual
Renders, AI-generated images, 3D visualizations and any visual output produced using the methods taught through the Service are conceptual and provided for inspiration and presentation purposes only. They are not construction documents, technical or shop drawings, measured or scale plans, structural, electrical, plumbing or engineering documents, permitting or regulatory submissions, or fabrication specifications. They must not be relied upon for construction, fabrication, dimensional, structural, safety, code-compliance, permitting or any other technical or regulatory decision. You are responsible for engaging the appropriate licensed professionals and for independently verifying all measurements, materials, feasibility and regulatory compliance. The Company is not liable for any loss, damage, cost or claim arising from use of such output for any purpose beyond inspiration and presentation.
14. Earnings, Results, Testimonials and Affiliate Links
No guarantee of results. We make no guarantee that you will achieve any particular result, including business outcomes, client acquisition, time savings, revenue or design quality. Your results depend on your own skills, background, market and effort, and on many factors beyond our control. Prior results do not guarantee a similar outcome.
Earnings and results references. Where we reference the results, revenue or efficiency gains of students or clients, those are reported in good faith, are not typical, and are not a promise that you will achieve the same.
Testimonials. Testimonials and reviews reflect the genuine experience of the individuals who gave them. They are not typical and are not a guarantee of similar results.
Affiliate links and recommendations. We may include affiliate links and may earn a commission at no additional cost to you. A reference to any third-party tool or product is not an endorsement or a guarantee. You should do your own due diligence before purchasing.
15. Disclaimers and Limitation of Liability
Educational purpose; no professional relationship. All Content is provided for educational and informational purposes only and does not constitute professional design, architectural, engineering, technical, legal, financial or tax advice. Your use of the Service does not create a designer-client, architect-client, consultant-client or any other professional relationship between you and the Company.
"As is". To the maximum extent permitted by applicable law, the Service and all Content are provided "as is" and "as available", without warranty of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy or non-infringement. This does not deprive a consumer of the mandatory legal guarantees under French law (garantie légale de conformité, garantie des vices cachés).
Use at your own risk. Any reliance on the Content is at your own risk. You are solely responsible for how you interpret and apply the Content in your projects, business or client work.
Limitation of liability. To the maximum extent permitted by applicable law, the Company and its founder, officers, employees, contractors and affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary or punitive damages, including loss of profit, business, data or goodwill, or for any action you take based on the Content. To the maximum extent permitted by applicable law, the Company's total aggregate liability for all claims relating to the Service shall not exceed the total amount you paid to the Company for the product giving rise to the claim in the twelve (12) months preceding the event. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, gross negligence, death or personal injury caused by negligence, or any non-excludable consumer rights.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify, defend and hold harmless the Company and its founder, officers, employees, contractors, affiliates and agents from any claim, demand, damage, loss, liability, cost or expense (including reasonable legal fees) arising from or related to: your use of the Service or the Content; any work product, render, image, document or deliverable you create, deliver or present to a third party using the Service or the Content; your breach of these Terms; your violation of any law or any third-party right; or your User-Generated Content.
17. Community, Communication and User-Generated Content
Our community is a professional, collaborative learning environment. By participating, you agree to communicate respectfully and not to: harass, defame, stalk, threaten, abuse or intimidate anyone; attack or discriminate against anyone based on religion, race, ethnicity, nationality, sexual orientation, age, gender, gender identity or disability; impersonate any person or entity; post unlawful, infringing, obscene or harmful material; upload viruses or harmful code; advertise, spam, or solicit without authorization; or harvest information about others without consent.
You are responsible for your User-Generated Content. You retain ownership of it and grant us a worldwide, royalty-free, non-exclusive license to host, display and use it for the purpose of operating and promoting the Service. We have the right, but not the obligation, to monitor, review, edit or remove User-Generated Content and to suspend or terminate access for violations, at our discretion and without notice. You agree to indemnify us against any claim arising from your User-Generated Content. We do not endorse and are not responsible for the accuracy or legality of User-Generated Content. We reserve the right to disclose information as necessary to satisfy any applicable law or governmental request. To report a violation, email [email protected].
18. Third-Party Links and Guest Content
The Service may link to or teach third-party websites, tools and AI services. We are not responsible for third-party content, services or resources, and a link or reference is not an endorsement or guarantee. Your use of any third party is at your own risk and subject to that third party's terms. Where we feature a guest (for example in a podcast, interview, panel or recorded session), the guest assigns to us all intellectual property rights they may have in the resulting interview, recording and materials, and grants us an unlimited, worldwide, royalty-free license to any such rights they are unable to assign. We may use and distribute the recording and materials for our marketing and educational purposes.
19. Media Consent and Release
Where you submit or consent to the use of content related to your participation, including images, reviews, results or testimonials, you authorize the Company to publish and use it in print, online and digital marketing and promotional materials. You release the Company from any claim in connection with such publication and acknowledge that publication confers no ownership, royalty or compensation right to you. You may withdraw consent for future use by contacting us.
20. Confidentiality
During the Courses, coaching or community participation, you or other members may share confidential information about your business or personal matters. We warrant that any confidential information you share with us in that context will be treated as confidential.
Use of confidential information. A party receiving confidential information (the "Recipient") may use the confidential information of the disclosing party (the "Discloser") only for the purposes of this agreement, and must keep all such confidential information confidential, except for disclosures permitted under this section or to the extent required by law.
Disclosure to authorised persons. A Recipient may disclose confidential information to persons who need to know it for the purposes of this agreement, and only to the extent each needs to know it. If the Discloser requests, the Recipient must obtain from those persons a written confidentiality undertaking in a form reasonably acceptable to the Discloser.
Steps the Recipient must take. A Recipient must ensure that each person to whom it discloses confidential information uses and treats it in the manner required by this section, must immediately notify the Discloser if it suspects or becomes aware of any unauthorised copying, use or disclosure, and must take all reasonable steps to prevent or stop any suspected or actual unauthorised use or disclosure.
Group discussions. Where you participate in group discussions or shared spaces, you agree to respect the confidentiality of other members. However, we cannot guarantee or assume responsibility for information shared by members in that setting, and we ask that you be mindful of what you choose to share.
21. Dispute Resolution
21.1 Informal resolution first. Before starting any formal proceeding, you agree to contact us at [email protected] and allow thirty (30) days to resolve the matter informally.
21.2 US residents: binding arbitration and class-action waiver. If you are resident in the United States, any dispute not resolved informally shall be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, conducted in English. You and the Company waive the right to a jury trial and the right to participate in any class, collective or representative action; disputes will be arbitrated only on an individual basis. You may opt out of this arbitration and class-waiver provision by sending written notice to [email protected] within thirty (30) days of first accepting these Terms; if you opt out, Section 21.4 applies to you.
21.3 EU and French residents. If you are a consumer resident in the European Union, the arbitration and class-action waiver in 21.2 do not apply to you. You may bring proceedings in the courts of your country of residence and you benefit from the mandatory consumer protections of that country. You may also use the consumer mediation process in Section 22.
21.4 All other customers. For any customer not covered by 21.2 or 21.3, disputes are subject to the exclusive jurisdiction of the competent French courts, without prejudice to mandatory consumer protections of your country of residence.
21.5 Savings clause. Nothing in this Section deprives a consumer of the mandatory protections of the law of their country of habitual residence that cannot be derogated from by agreement.
22. Consumer Mediation
In accordance with articles L612-1 and following of the French Consumer Code, a consumer may use, free of charge, a consumer mediator to seek the amicable resolution of a dispute. You may refer a dispute to the mediator after first sending a written complaint to the Company and where no satisfactory response has been received within a reasonable period and within one year of that complaint.
23. Governing Law
These Terms are governed by and construed in accordance with the laws of France, without prejudice to the dispute-resolution provisions in Section 21 and to any mandatory consumer protection of the customer's country of residence. Where you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence in accordance with applicable EU consumer protection law.
24. Termination
We may suspend or terminate your access to the Service, effective immediately and with no liability to you, where: you breach these Terms or any related policy; you commit any act of willful or serious misconduct; you fail to pay any fees properly payable within 28 days of the due date; you create a risk or possible exposure for us; there are unexpected technical issues; at the request of law enforcement or a government authority; or at your request. Upon termination, your right to access the Service ceases immediately.
25. Changes to These Terms
We may modify these Terms from time to time. Material changes will be communicated by email or by a notice on the website, and we will update the "Last updated" date. Your continued use of the Service after the changes take effect constitutes acceptance, save for any mandatory consumer rights.
26. Language
These Terms are provided in English. For clients based in France, a French version is available on request by contacting [email]. In the event of any conflict between the English and French versions, the French version shall prevail for clients based in France, in accordance with the Loi Toulon n°94-665 du 4 août 1994.
27. Privacy and Security
Your use of the Service is subject to our Privacy Policy, which forms part of these Terms. While we take reasonable precautions to keep the Service secure, no transmission over the internet can be guaranteed as totally secure, and any information you transmit to us is transmitted at your own risk.
28. General
Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
Survival. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution and governing law) survive.
Entire agreement; assignment; waiver. These Terms, together with the Privacy Policy and any product-specific terms, constitute the entire agreement concerning your use of the Service and supersede prior agreements on that subject. We may assign these Terms in connection with a merger, acquisition or sale of assets; you may not assign them without our written consent. Our failure to enforce any provision is not a waiver of that provision.
Maintenance and availability. We are responsible for the support and maintenance of our website only. We may modify, suspend or terminate access to the Service for maintenance, error correction or other changes. Access may depend on telecommunications and internet providers and other external factors, and we do not guarantee availability at all times.
29. Contact
SAS VYRT Creative [Registered office] Email: [email protected]
